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Customer Feedback Surveys

We pride ourselves on our customer service, feedback and performance. Our most up-to-date company performance figures are shown here.

Production

Product reliability/value for money
88%
Timeliness of repair & delivery
88%
Documentation supplied
80%
Product dependability after repair
90%
Quallity of repair
93%
Shipping process
80%
Billing process
85%
Overall evaluation
85%

Sales

Professional manner
85%
Technical knowledge
82%
Respones time to emails/call etc
87%
Time to receive quotation
83%
Leadtime from order to delivery
80%
Ability to solve problems
77%
Product range offered
80%
Pricing
73%